For Tesla owners requiring assistance, the following official phone numbers are available in key regions. Service types may vary by number, sometimes distinguishing between general customer service and roadside assistance. Tesla customer service typically offers multilingual support, but availability may depend on the specific region.
Asia-Pacific Region
- Mainland China: 400-910-0707 (24-hour service hotline for inquiries, after-sales service, and charging network queries)
- Hong Kong, China: +852 3974 0251
- Taiwan, China: 0809 007518 (Toll-free)
- Japan: 0120-312-441 (Toll-free)
- South Korea: 080-617-1399 (Toll-free)
- Macau: 0800-249 (Toll-free)
- Australia: 1 800 64 6952 (Toll-free) or +61 2 8015 2834
- New Zealand: 0800 005 431 (Toll-free) or (04) 831-8723
- Singapore: 800 492 2239 (Toll-free)
- Malaysia: 1800-810-656 (Toll-free)
- Thailand: 1 800 01 1199 (Toll-free)
North America
- United States:
- Customer Service Hotline: 1-800-881-2714
- Roadside Assistance: 877 798 3752
- Canada:
- Customer Service Hotline: 1-800-881-2714 (Shared with the U.S.)
- Roadside Assistance: 877 798 3752
- Mexico:
- Customer Service & Roadside Assistance: 01 800 228 8145 (Toll-free)
Europe
- United Kingdom: +44 (0)1628 450 660 or 0800 756 9960 (Roadside Assistance)
- Germany: +49 (0)30 700 149 725
- France: +33 9 70 73 08 50
- Italy: +39 0 694 801252
- Spain: +34 911 982 624
- Netherlands: +31 (0)137 99 95 25
- Switzerland: +41 618 55 3021
- Austria: +43 7208 847 0
- Belgium: +32 08 38 17 02
- Bulgaria: +359 2 945 2455
- Croatia: +376 1 777 4167
- Cyprus: +357 022 090 156
- Czech Republic: +420 228 862 112
- Denmark: +45 898 68 94
- Estonia: +372 8814 0110
- Finland: +358 070 73 4208
- Greece: +30 213 998 1866
- Hungary: +36 1 850 5499
- Iceland: +354 514 3721
- Ireland: +353 1 266 6666
- Latvia: +371 6597 8782 or +371 6597 8783 (Riga)
- Liechtenstein: +41 76 294 0250 or +41 76 294 0251 (Vaduz)
- Lithuania: +370 5 264 0914 or +370 5 264 0915 (Vilnius)
- Luxembourg: +352 691 284 0 or +352 691 284 1 (Luxembourg City)
- Malta: +356 2124 4444 or +356 2124 4445 (Valletta)
- Norway: +47 2236 6666 or +47 2236 6667 (Oslo)
- Poland: +48 226666666 or +48 226666667 (Warsaw)
- Portugal: +351 213999999 or +351 213999998 (Lisbon)
- Romania: +40 213055555 or +40 213055556 (Bucharest)
- Spain: +34 914500000 or +34 914500001 (Madrid)
- Russia (European Part): +7 (495) 777-88-88 or +7 (495) 777-88-89 (Moscow)
Middle East
- UAE (Dubai): +971 4 521 7777
- UAE (Abu Dhabi): +971 4 769 2199
- Jordan: +962 06 5803144 or 0800-22216 (Toll-free)
- Israel: +972 3 375 1760
- Qatar: 0097400101329
International Universal Hotlines
- Global Customer Service: +1-800-866-6969 (May require adding international country code from some locations)
- Other International Number: +1-408-365-8500 (Applicable for countries without dedicated major service lines)
Important Notes:
- Service Type Differences: Some numbers may be dedicated to specific services like roadside assistance.
- Language Support: Tesla customer service generally offers multi-language support, but this should be confirmed based on your location.
- Verify with Official Website: It is highly recommended to check the “Contact Us” page on the official Tesla website for the most up-to-date numbers.
- Emergency Situations: In case of an emergency (such as a vehicle breakdown), you can also directly contact roadside assistance through the Tesla App or the in-car touchscreen.
